360 Essentials Bundle

Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original packaging, and in the same condition in which they were received.

Return Process
To initiate a return, please contact our customer support team with your order number and reason for return. Once your return is approved, we will provide instructions for sending your item back.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed to your original method of payment. Please allow 5–10 business days for the refund to appear on your statement.

Exchanges
We replace items only if they are defective or damaged. If you need an exchange, contact us and we will assist you with the process.

Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item). In those cases, we will cover the return shipping.

Processing Time
Orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary based on your location and the shipping method selected.

No international shipping.

Shipping Confirmation & Tracking
Once your order ships, you will receive a confirmation email containing your tracking number.

Lost or Damaged Packages
We are not responsible for packages lost or damaged in transit. If your package is lost or arrives damaged, please contact the carrier directly. However, we’re always here to help support you through the process.